Privacy Policy – Bkhour Fès

Effective Date: November 14, 2025

At Bkhour Fès, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, interact with us, or make a purchase.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our services. This includes:

a. Personal Information You Provide
  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through third-party payment processors; we do not store full credit card information)
  • Order history
  • Messages or inquiries you send us

2. How We Use Your Information

  • Process and deliver orders
  • Communicate with you regarding your purchase
  • Respond to inquiries or customer support requests
  • Improve our website and services
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal data. We may share information with trusted third parties only when necessary, such as payment processors, shipping partners, website hosting services, and email marketing platforms (only if you subscribed). We may also disclose information if required by law or to protect our rights, safety, or property.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website performance
  • Personalize your shopping experience

You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We take appropriate measures to protect your personal data against unauthorized access, loss, theft, alteration, or disclosure. However, no method of online transmission is 100% secure.

6. Your Rights

Depending on your country, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Object to marketing communications
  • Withdraw consent (if applicable)

To exercise any rights, contact us.

7. Data Retention

We retain your personal data only as long as necessary for:

  • Fulfilling orders
  • Legal requirements
  • Resolving disputes
  • Improving our services

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from minors.

10. Changes to This Privacy Policy

We may update this policy from time to time. The “Effective Date” will reflect the most recent update. Continued use of our website means you accept any changes.

11. Contact Us

For questions or requests related to this Privacy Policy, contact us via : WhatsApp | Contact Form

© 2025 Bkhour Fès – All rights reserved.

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